Here at Rise we’re passionate about happiness and meaning at work. We love what we do and enjoy who we’re working with. So, it’s no surprise we benefit from this, and ultimately, so do others around us.
When Ross decided to expand the business beyond just a one-man-show he was very conscious of making sure that he regularly checked-in with his people. We call these check- ins, “Happiness Chats.” They take place once a month with each employee, and can be as long or as needed. They’re not a formal feedback session, but can be if required. It’s an open forum where we can talk about things that are important to us. More often than not, work related issues are addressed and resolved in an amicable atmosphere, and sometimes it’s just a “Yeah I’m happy. I’m a 9/10 this month”, or just a simple high five.
It doesn’t make a difference how big or small a company is, but it matters how employees are treated. Formal feedback meetings to just tick off a box on your ‘to do’ list won’t help with achieving goals, employee engagement or productivity. If employees experience genuine interest about who they are, their struggles, concerns, and find an open ear for their thoughts and ideas, then chances are your business is on the right track for success.